It is amazing how seemingly intractable conflicts disappear with the right timeframe. If only you can play a long enough game, you can almost have it all. If we could build longer term thinking into our organisations we would see a sustained improvement in performance and welfare.
Category: Trust
Making rules
Organisations live down to their rules, so it comes to look like those rules are necessary. It takes a leap of faith to conclude that behaviour could improve as a result of reducing rather than increasing regulations…