Managers think that their shortcuts and exceptions are invisible choices that lubricate the gears of the organisation. I can tell you straight: nothing is more visible…
Category: Line management
Accountability, authority, ability
Do not hold people accountable for results outside their control. It is pointless, toxic, dishonest and all too common…
Imposter syndrome
The work you have chosen is demanding. You will struggle with the responsibility, the uncertainty, the comparisons and the criticism. But you belong exactly where you are, making mistakes, second guessing yourself, taking the flak and making the world a better place…
Delegation
What do I know that they don’t? What do they know that I don’t?
Middle management
The quality of leadership in an organisation cannot exceed the quality of its first line managers…
Note to self 